Just two letters, one word. Simple, small and so frightening for so many.
Avoiding the use this little word has brought more problems, misunderstandings, sadness and regrets than you can imagine.
Maybe we feel guilty when we say it? Maybe we feel we are being rude to the other person? Maybe we feel obliged to avoid it? Who knows but despite its size and simplicity, it is one of the hardest words to say for many people around the world.
Maybe we were educated to see that little word as “harsh”? Are we afraid to offend the other party? Disappoint them?
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